How to File an Hurricane Ian Insurance Claim with your Insurance Carrier
If you have suffered damage as a result of Hurricane Ian, and would like to file a claim for those damages, please refer to the tips below along with the list of contact information for the majority of the insurance carriers we represent. If you cannot locate your carrier, please contact our office to file a claim.
Claim Filing Tips:
- This list is only intended for customers of Evolve Insurance Agency. While anyone is free to use this information as they wish, some insurance carriers operate multiple programs and sometimes each program has different contact information for the purposes of filing a claim. If you are unsure if this information is correct as it pertains to your policy, call your insurance agency directly to inqurie further. We cannot assist or answer questions related to policyholders who are with other insurance agencies.
- We HIGHLY suggest you contact your insurance carrier directly to file an insurance claim. We expect a heavy volume of calls related to damage and Hurricane Ian claims. To avoid unneccessary delays in filing your claim, we recommend you begin the process directly with your insurance carrier. Additionally, if your carrier offers a way to file your claim online at their website, we strongly encourage this - this way you can get your claim in the queue as quickly as possible.
- Determine what type of loss the claim was.
- Losses caused by rising water (such as storm surges) are considered FLOOD losses, therefor you would need to contact your flood insurance carrier to file a claim. Your homeowners insurance policy will typically not cover losses caused by flooding events.
- Losses caused by wind would need to be filed under your wind, hurricane, hail insurance policy. Many customers who have not chosen to opt-out of this coverage will file this type of damage with their homeowners insurer. In some cases, you may have purchased a homeowners insurance policy that excludes coverage for these perils and therefor coverage will not be applicable on that policy - if this is the case, determine if you purchased separate coverage for Wind, Hurricane, or Hail losses. Most commonly these types of stand-alone wind policies are purchased through Citizens Property Insurance Company.
- If you are unsure as to what type of loss caused the damage to your home, then we recommend you file an insurance claim with each of your insurance carriers and let them determine what coverage, if any, applies.
- For Wind-related damage, your "Hurricane" deductible (which is usally higher) will apply to the loss. If your policy includes coverage for wind, hurricane, and hail, your declarations page will clearly state the Hurricane Deductible is likely shown as a percentage of your Coverage A limit. For example, if your home is insured for a limit of $500,000 and you have a 2% deductible selected, your hurricane deductible will be $10,000 despite the final amount of the claim. (This % is based off of the purchased limit of coverage, NOT the total amount of the claim.)
- File your claim as soon as possible.
- Generally speaking, insurance companies process claims on a first-come-first-served basis, however they will priortize policyholders who suffer the heaviest damage first, ahead of others who may still be able to live in and occupy their home. Because of this, we suggest filing your claim as soon as possible to help avoid unneccessary delays associated with responding to your claim.
- Expect processing delays. This is a large storm and is affecting a large portion of the State of Florida. The simple fact is that there are not enough insurance adjusters to go around immediately. Claims are a normal part of an insurance life-cycle, however, in the event of a large catastrophic hurricane, all carriers and all adjusting-firms get overwhelmed. Every facet of the claims handling process will end up taking longer than it otherwise would in a non-catastrophic situation.
- If your home is unlivable, make that clear to your insurance carrier when filing the claim. If they are made aware as to the seriousness of the damage to your home, they may be able to expedite getting funds to you to live off of while the claim goes through the normall process. The majority of insurance policies issued by us include something called "Loss of Use" coverage which is to provide additional coverage to you for the additional living expenses you will incur as a result of the damage.
- Our entire staff live local to the area, some in Englewood and some in Venice. This means we may also experience personal issues of our own as a result of this storm. Please have patience with us during this process and know we are here and working as quickly as possible to assist everyone and ensure the smoothest claim experience possible.
To locate your insurance carrier, refer to the list below. If you cannot locate your insurance carrier, please call us at 941-244-2760 or by email at office@evolveins.com to notify us of your claim and we will file it for you and contact you as soon as possible.
Homeowners Insurance Carriers - Claim Contact Information:
- American Traditions Insurance Company
File Online: https://insurclaims.wpisfl.net/FNOL/AMTR
File By Phone: 1-866-270-8430 - American Mobile Insurance Exchange aka AMIE
File Online: https://www.k2insclaims.com/
File By Phone: 1-844-631-7819 - CabGen Insurance Company
File Online: https://insured.cabgen.com/claimreport/
File By Phone: 1-866-482-5246 - Centauri Specialty Insurance Company
File Online: https://www.centauriinsurance.org/submitaclaim/
File By Phone: 1-877-234-4401 - Citizens Property Insurance Corporation
File Online: https://www.citizensfla.com/call-citizens-first/
File By Phone: 1-866-411-2742 - Cypress Property & Casualty Insurance Company
File Online: Send email to newclaim@cypressig.com
File By Phone: 1-877-560-5224 - Edison Insurance Company
File Online: https://www.edisoninsurance.com/
File By Phone: 1-866-549-9672 - Florida Peninsula Insurance Company
File Online: https://www.floridapeninsula.com/
File By Phone: 1-866-549-9672 - Family Security Insurance Company (aka UPC)
File Online: https://claims.upcinsurance.com/
File By Phone: 1-888-256-3378 - FedNat Insurance Company (formerly known as Federated National Insurance Company)
File Online: https://www.fednat.com/claims/report-claim/
File By Phone: 1-800-293-2532 - Great Lakes SE Insurance Company (Homeowners ONLY)
File Online: Send email to arlclaims@rtspecialty.com
File By Phone: 1-800-366-5810 - Great Lakes SE Insurance Company (Mobile Homeowner ONLY)
File Online: https://ibgreen.com/ClaimSubmit/claims_hurr_notice.php
File By Phone: 1-877-871-7344 - Heritage Property & Casualty Insurance Company
File Online: Send email to claims@heritagepci.com
File By Phone: 1-855-415-7120 - Kinsale Insurance Company (aka Aspera Insurance Services)
File Online: Send email to Newclaimnotices@kinsaleins.com
File By Phone: 1-804-289-1394 - Monarch National Insurance Company
File Online: https://www.fednat.com/claims/report-claim/
File By Phone: 1-800-293-2532 - Olympus Insurance Company
File Online: https://www.olympusinsurance.com/file-a-claim/
File By Phone: 1-866-281-2242 - SafePoint Insurance Company
File Online: https://safepointins.com/claims/report-a-claim/
File By Phone: 1-855-252-4615 - Safe Harbor Insurance Company
File Online: https://insured.cabgen.com/claimreport/
File By Phone: 1-866-482-5246 - Southern Oak Insurance Company
File Online: https://MySouthernOak.com/
File By Phone: 1-877-900-2280 - Swyfft, LLC Insurance (aka Clear Blue Insurance Company)
File Online: https://Swyfft.com/claims/
File By Phone: 1-877-799-3389 - United Property & Casualty Insurance Company (aka UPC Insurance)
File Online: https://claims.upcinsurance.com/
File By Phone: 1-888-256-3378 - Universal Property & Casualty Insurance Company
File Online: https://universalproperty.com/account/claim/file/
File By Phone: 1-800-470-0599 - US Coastal Property & Casualty Insurance Company
File Online: https://insured.cabgen.com/claimreport/
File By Phone: 1-866-482-5246
Flood Insurance Carriers - Claim Contact Information:
- Assurant Insurance Company
File Online: https://insured.myflood.com/
File By Phone: 1-800-759-8656 - Bankers Insurance Company
File Online: https://floodportal.manageflood.com/claim/findpolicy/
File By Phone: 1-866-356-6335 - Beyond Floods / Direct General Insurance Company / NatGen Flood Insurance Company
File Online: https://beyondfloods.com/file-a-claim/
File By Phone: 1‐833‐303‐2716 - DUAL Insurance Company
File Online: Send email to TPAclaims@sedgwick.com
File By Phone: 1-407-849-0044 - FedNat Insurance Company
File Online: https://insured.myflood.com/
File By Phone: 1-800-759-8656 - Florida Peninsula Insurance Company
File Online: https://insured.myflood.com/
File By Phone: 1-800-759-8656 - Foremost Insurance Company
File Online: https://insured.myflood.com/
File By Phone: 1-800-759-8656 - Neptune Insurance Company
File Online: Send email to neptune@pibadjusters.com
File By Phone: 1-877-420-3689 - TypTap Insurance Company
File Online: https://www.typtap.com/
File By Phone: 1-844-289-7968 - UPC Insurance Company
File Online: https://insured.myflood.com/
File By Phone: 1-800-759-8656 - Wright Flood Insurance Company
File Online: https://www.wrightflood.net/login/
File By Phone: 1-800-725-9472
Should you need to contact our office, please do so in one of the following ways:
Email: office@evolveins.com
Phone: 941-244-2760 (You may need to leave a voicemail. If so, please leave a detailed message and we will return your call as soon as possible.)
We hope you and your family stay safe, and we know we can all get through this time by coming together.
Thank You,
Evolve Insurance Agency