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Customer Service Representative
Direct: ext. 106

Anna has worked in various jobs before, but for the first time, she feels like she has found a career path that allows her to grow. To her, insurance is more than just policies—it’s about helping people solve problems and ensuring they feel supported. This is what motivates her every day. She finds great satisfaction in knowing that she has helped someone find a solution and made their day a little easier.

One of Anna’s most memorable moments was assisting a client who was struggling with a complicated insurance issue. Anna took the time to listen, work through the situation, and ensure it was resolved. The next day, the client stopped by the office with flowers and candy to thank her for her patience and support. This experience reinforced her commitment to helping clients feel supported, knowing that support can make all the difference in their day.

Outside of work, Anna loves movies, traveling, and spending time with family and friends. She’s also a huge sports fan and enjoys keeping up with local teams. Some of her favorite local spots include Snook Haven and anywhere that serves great Mexican food (often a debate around the office!).

Anna has a passion for history, exploring new places, and experiencing different cultures. She finds excitement in visiting new cities and discovering what makes each one unique. At the top of her travel bucket list is New York City during Christmas, where she hopes to see the Rockefeller Center tree, holiday window displays, and the city illuminated in festive lights and snow. She has many other destinations she would love to visit, each offering its own rich history and charm.

In addition to traveling, Anna has a deep love for live music complimented with an ever-growing concert bucket list. At the very top are Garth Brooks before he retires and Eminem on his upcoming tour. She believes there is nothing quite like the energy of live music, and she looks forward to experiencing performances from artists she admires.

Anna values being part of a dedicated and supportive team that prioritizes helping clients. She takes pride in providing personalized attention and ensuring that clients feel informed and at ease throughout the insurance process.